Our Loyalty and Refer a Friend Schemes

Rewarding our Loyal Customers

We are delighted that so many of our customers choose to book their holidays with us again and again.

As a thank you to our many returning customers, we offer the following loyalty discounts:

• Bronze — Save 2.5% on your third to fourth holidays
• Silver — Save 5% on your fifth to ninth holidays
• Gold — Save 7.5% on your tenth holiday and any subsequent trips thereafter

Whether your holiday was a walking, cycling or trail running holiday, a short break or a full-length tour, it counts toward your total number of Contours holidays.

When booking your next Contours holiday, simply tell us that you qualify for a loyalty discount and list the holidays you’ve taken with us before.

Please note that the loyalty discount and group discount cannot be used together or in conjunction with any other promotion.

Our Refer a Friend Scheme

If you enjoyed your Contours Holiday, why not refer a friend? If you tell a friend about us and they go on to book a holiday with us, all they need to do is mention your name; they will then receive £25 off their holiday, and you will also receive a voucher for £25 off your next holiday with us, as a way of saying thank you! Please note that your voucher and your friend's voucher must be used on separate holiday bookings and cannot be combined in any way.

Terms and Conditions

• If you have booked with Contours Holidays previously, you are entitled to the above percentage discounts from your 3rd holiday with us.
• The discount can only be applied to any person deemed to have booked with Contours Holidays previously.
• Any person claiming a loyalty discount will have to tell us how many times they have booked with us and which holidays they booked.
• The discount will be applied per person and not per booking and can only be applied to the person(s) who has booked with Contours Holidays previously.
• Application of the discount will only be applied to the original costed value of the holiday.
• Application of the discount does not apply to or affect the deposit payment.
• The loyalty discount is shown as a line on your invoice and applied at final invoice stage.
• Loyalty discounts cannot be applied to extra nights, single supplements, solo traveller supplements or holiday extras like additional maps and guidebooks.
• Loyalty discounts cannot be used in conjunction with any other promotion, discount or offer unless otherwise stated.
• Contours Holidays loyalty discounts are not available to bookings made by travel agents.
• Contours Holidays loyalty discounts are offered at the discretion of Contours Holidays and thus have the right to terminate discounts or to change the rules, regulations, conditions of participation levels, in whole or in part, at any time, with or without notice, even though these changes may affect the value of the discount already accumulated.
• Please note that in regard to the Refer a Friend scheme, you will receive referral vouchers for the first ten friends you successfully refer to us. If you refer more then ten friends, you will not receive any further reward, however your friends will still receive their welcome vouchers as normal.
• All Refer a Friend vouchers will be valid for two years from the date issued, after which time they will automatically expire. Extensions to the expiry date will not be granted.
• The Loyalty Scheme and Refer a Friend Scheme can be used against any Contours Walking, Trail Running or Cycling Holiday. For example, if you have booked two walking holidays previously, your third holiday could be for walking, trail running or cycling and it will be eligible for a discount. Similarly, you can refer a friend who undertakes a different Contours Holiday type to you, and you will both still receive your rewards.
• Please note that if you book your holiday online and quote a discount, voucher, or special offer code, these will be manually deducted from the cost of your holiday after you have submitted your booking. Your holiday acknowledgement email and invoice will reflect this accordingly.
• The loyalty discounts will be applicable from 22^nd January 2016 onwards and cannot be backdated.
• Contours Holidays reserves the right to withdraw the offer at any time without prior notice and all of our holidays are subject to our usual booking conditions. For more information, please feel free to contact us and we will be happy to assist you.